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Frequently Asked Questions

Why can I not use any mutations in the API?

Please verify that your VIDEO.TAXI account is currently not on hold. For example, if the test period has expired or a payment is overdue, the account will be put on hold. In this case, you will not be able to use any mutations in the API.

Why do I get a 401 error when I try to use the API?

Please verify that you have entered the correct API key. Make sure the API key has the necessary permissions for your required actions.

Why does the SPEECH API not work?

There is numerous reasons why the SPEECH API might not work:

  • Make sure that you open the viewerSockets only after the first audio frame has been received by VIDEO.TAXI.
  • Ensure your audio frames are encoded with a container format supported by ffmpeg. Raw frames are not supported.